Shipping / delivery

When it comes to shipping and delivery, Roots Of Ziah LLC understands the importance of getting your hair care products to you in a timely manner. We strive to provide a seamless and efficient shipping experience for all our customers.

Shipping Policy:

At Roots Of Ziah LLC, we aim to process and ship all orders within 5-7 business days. We understand that waiting for your hair care products can be frustrating, so we work diligently to ensure your order is shipped as quickly as possible.

Delivery Time:

Once your order has been shipped, the delivery time will depend on your location. Please allow additional time for delivery, especially for international orders. We partner with reliable shipping carriers to ensure your package arrives safely and on time.

Tracking Your Order:

To keep you informed about the status of your order, we provide tracking information for all shipments. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your package and get real-time updates on its whereabouts.

Shipping Costs:

Shipping costs will vary depending on the weight and destination of your order. During the checkout process, you will be provided with the shipping options available for your location, along with the corresponding costs. We strive to offer competitive shipping rates to ensure you get the best value for your money.

International Shipping:

Roots Of Ziah LLC is proud to offer international shipping to customers around the world. However, please note that international shipments may be subject to customs fees, import duties, and taxes imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping cost at checkout. We recommend checking with your local customs office for more information on potential fees.

Customer Support:

If you have any questions or concerns regarding shipping and delivery, our customer support team is here to assist you. Please contact us via email at [email protected] and we will be happy to provide you with any information you need.

At Roots Of Ziah LLC, we are committed to ensuring a smooth and reliable shipping experience for all our customers. We appreciate your trust in our products and look forward to serving you.